Product Care & Repairs

If you love your bag, it will love you back! Here are some helpful care and cleaning tips.

Neoprene: Neoprene is mostly chill but still deserves some love and attention. Neoprene can be hand washed in cold water with gentle soap. Reshape when wet. Lay flat to dry.

Alcohol, acetone, and oil are all bad for neoprene, so avoid at all costs. Don’t machine wash because the hardware might chip. Hardware should also be handled with care. Creasing and pilling may occur but is easily remedied. Just steam in downward strokes and use a fabric shaver to remove pilling.

Be cautious when wearing denim and other dark fabrics, as they can transfer onto the lighter colored bags.

Don’t overexpose to light, heat, or water, and not sure why you would, but don’t rub the material excessively.

Leather: Leather needs a lot of love. It’s a natural material that softens over time, and its color can sometimes transfer with wear. So be careful with your light-colored clothing and upholstery. Also, the reverse can happen. Be cautious when wearing denim and other dark fabrics, as they can transfer onto lighter colored bags.

Leather cleaner can be used as needed but test it on an inconspicuous spot first. Alcohol, acetone, and oil might as well be poison for leather, so avoid at all costs.

Are DVRH bags water-resistant?
Our nylon and neoprene products are water-resistant (not 100% waterproof) and super easy to clean. We recommend avoiding prolonged or excessive exposure to rain or water with any of our products.

Do you offer repairs?
We don’t offer repairs, but if you’re having an issue with your product, please send an email with your order number and photos of the issue to support@shopdvrh.com, and we’ll see what we can do to help!